EFSA, the European Food Safety Authority, located in Parma, Italy.
The EFSA was looking for support in defining its strategy for the next five years, as well as for the creation of a relevant performanceevaluation framework to assess the strategy implementation.
The BearingPoint team worked closely together with the EFSA’s project team to establish the mission, vision, strategic, and operational objectives of the multi-year strategy. Maximum involvement of the Management Board, external stakeholders, and EFSA staff was ensured through the use of various workshops, brainstorming sessions, and a public consultation. The intended results and impact of the EFSA’s actions were clearly defined, based on which KPIs were subsequently identified that will help the EFSA to assess whether it is effectively achieving its intended results.
The strategy was translated into a concrete implementation road map, together with KPIs to monitor progress. The implementation road map and KPIs are used as a key input for the EFSA’s annual work program.