For many, the drum beat which has surrounded the GDPR deadline over the last 18 months has been hard to
miss, along with it the raft of information on how best to prepare. But for some, the task of navigating GDPR
compliance has seemed like a steep mountain to climb and many organisations are asking questions like “Are we
ready or not?”; “Have we done the right things?”; “What more should we be doing?” and in some instances it is
still “What’s GDPR?”!
Today’s consumer is changing rapidly but not only due to technologically changes. Experience but also product quality, trust, and ecological concerns are making consumers more aware and more demanding. Retailers must address these drivers, using technology in innovative ways to move towards a sense of belonging that customers are seeking.
CEOs and Boards of Directors across the globe are struggling to understand how digitalization, the process of becoming a digital business, can be leveraged to achieve the growth they are seeking. However many of these same leaders are focusing primarily on operational efficiency and wonder why they are not seeing the growth results they desire. European business leaders must understand that expanding and diversifying their business model portfolio plays a significant role in realizing growth. In this report, we explain how to deliver on ambitious growth goals by business model innovation and how to move towards the new value-creative asset-light with a blended business model.