We assist operators, providers and authorities to define and implement their strategy
New capabilities enabling Communications Service Providers (CSPs) to launch vertical solutions in a matter of days will facilitate the shift from a connectivity only approach, to orchestrator of a new generation of B2B products and services
The second issue of our Digital & Strategy series on the topic of digital service management shows which challenges companies have to face, how they can successfully master them and why the development of digital services must become the strategic focus of companies.
For telcos, the pandemic is a catalyst more than a crisis. The new normal has meant we are all now much more dependent on telecommunications services, and this new lifestyle will drive further change in many industries. We explore the opportunity for telcos in this business model shift.
A multinational telco provider embarked on a transformational journey. One of their major departments wanted to become an agile and highly adaptive organization to rapidly deliver new services and increase efficiency. They partnered with BearingPoint to create a new operating model that enabled cross-functional collaboration and an end-to-end view of the customer across the organization.