Transportation & Logistics

DB Schenker implements and scales OKR processes across European locations

Global logistics giant DB Schenker wanted to take the next step in effectively linking strategy to execution and tracking performance optimally.

How strong is your weakest link? Ensuring resilience through supply chain hyper agility, transparency, and the power of partnerships

Unpredictable market dynamics force businesses to be nimble. But how can retailers ensure resilience in their supply chains when faced with unprecedented challenges stemming from the pandemic? The short answer is, retailers must leverage technology, or otherwise, they will perish.

Living up to the sustainability promise

How can you close the strategy – execution gap?

Deutsche Post DHL uses artificial intelligence to further improve the customer experience

As the global leader in postal services and logistics, Deutsche Post DHL’s growing business increased the demand for 24/7 omni-channel customer care. The company searched for a state-of-the-art chatbot solution that would resolve many of those requests.

Will China become the new role model for sustainable sourcing & procurement?

Learn from Polestar how they would like to achieve their vision of carbon-neutral mobility and which role purchasing will play in that game.

European transport company transforms competition into clients with new monitoring platform

One of Europe’s largest transport companies wanted to upgrade its operations by creating a digital platform that unifies all processes and resources. The company also saw opportunity in marketing it to rival companies and turned to BearingPoint as the official partner.

Aviation must quickly adapt, collaborate, and accelerate to weather the storm

The aviation industry is in serious trouble, but with BearingPoint’s four-point plan, it can transform and enjoy a successful, low-carbon future.

Europcar boosts contact center performance and customer experience

As part of its Customer Centricity Transformation Program, Europcar Mobility Group aimed to revamp its operating model, offering an enhanced customer experience at each touchpoint while increasing revenues and optimizing operating costs. BearingPoint supported the group in transforming its customer care activities through a new operating model, streamlined and improved processes, leverage of new tools, and more efficient ways of handling customer interactions.

Supplier and supply chain risk management: shielding you from mass disruption

Protect your business throughout the crisis with supply chain risk management