With BearingPoint’s help, the famous French spirits company now has a robust logistics supplier network and more sustainable processes across its operations in China. This positions the business to gain more flexibility and operational efficiency to address market trends and demands, while optimally mitigating any potential risk throughout its supply-chain workflows.
E-commerce trends induced by the global pandemic took online purchasing to the next level of development. This expansion led to significant changes for all online sales and logistics processes, including an increased need to optimize return-order processes for customers.
With a new and flexible data model the global luxury goods manufacturer has all its product information in one place, easily accessible to all its international divisions. This enables the company to be more effective, to update product data in real time, and to enhance customer journeys.
A leading luxury cosmetic brand took the next step to establish a strong foundation in client insights and personalized interactions. BearingPoint supported the company in turning the CRM vision into reality by implementing a global CRM database to lay the basis for advanced omnichannel capabilities.
Green is more than just the new black: it is the future color of retail. Sustainability is a crucial topic in retail, notably in the fashion industry, which is considered the second most polluting industry globally and has been criticized and urged to reduce its environmental and social impacts for many years. From sourcing products more sustainably to upstreaming traceability, improving operational efficiency and creating new business models, retailers have several levers to pull to bring about the necessary changes on a global level.