Sovereignty and cloud

Your challenge

Without centralized IT asset management, organizations lack transparency across the entire IT asset lifecycle. Fragmented data sources, manual processes, and unclear responsibilities limit effective control, compliance, and cost optimization. Savings potential and reuse opportunities remain untapped, while risks and shadow IT continue to grow.

Our offer

We deliver a holistic IT asset management approach that covers strategy, tool selection, implementation, and integration with ITSM, CMDB, procurement, and contract management. Centralized, automated, and reliable asset data enables consistent lifecycle management and creates a single source of truth.

We also support operational ITAM activities, including inventory management, reporting, cost analysis, and data maintenance, ensuring your asset data remains accurate, complete, and actionable.

Your benefit

You gain full visibility into your IT assets, reduce costs, strengthen compliance, and improve planning reliability. Automated processes and clear ownership increase efficiency and provide a solid foundation for data-driven decision-making.

Your challenge

Digital solutions in the public sector often fail not because of technology, but because user needs are considered too late. Usage scenarios, barriers, and employees’ and citizens’ expectations are not sufficiently incorporated, and requirements are defined from an internal perspective.

The result is inefficient processes, complex interfaces, limited accessibility, high support effort, and low user acceptance, with issues that are costly and time-consuming to address later.

Our offer

We develop digital solutions using a structured user-centered design approach in line with ISO 9241-210. Our approach is systematic, iterative, and technology-agnostic, combining proven UX methods with a deep, interdisciplinary understanding of public administration and regulation.

Our services include stakeholder management, user-centered requirements engineering, user research, and persona, user journey, and prototype development. We also systematically test solutions for usability and accessibility to ensure they meet real user needs.

Your benefit

User-centered software projects are faster, more efficient, and more cost-effective. Early user involvement reduces rework and can deliver up to 40% in time savings.

You achieve high user acceptance, reduced support effort, and digital solutions that are intuitive, accessible, and genuinely valued by both employees and citizens.

Your challenge

In many organizations, IT landscapes have evolved and are no longer aligned with business strategy and core processes. Applications and systems often operate in silos, and interdependencies across the IT landscape are not fully understood due to a lack of reliable data.

As a result, organizations struggle to make informed decisions, manage complexity, and keep pace with digital transformation. Limited transparency and weak alignment between business and IT lead to inefficiencies, increased costs, and reduced strategic steering capability.

Our offer

With a structured enterprise architecture management approach, we enable you to translate your IT strategy into effective governance and the sustainable development of your application landscape.

We support the design and implementation of EAM capabilities within your organization, including methodology, tooling, and governance structures. By creating transparency across systems, processes, and technologies, and providing stakeholder-specific insights for both business and IT, we establish a shared understanding and a strong foundation for decision-making.

Your benefit

You gain clarity on dependencies within your IT landscape and a reliable basis for informed decision-making. Targeted architectural improvements help reduce costs and optimize investments.

Stronger alignment between business and IT enhances service quality and ensures a consistent focus on your core objectives. With a robust EAM capability in place, you improve your ability to manage complexity, reduce workload through structured governance, and drive digital transformation strategically and sustainably.

Your challenge

In an increasingly complex IT landscape, organizations must design systems that are flexible, scalable, and secure while maintaining stability in existing applications. Diverse technologies, legacy architectures, and rising innovation pressure make strategic decisions more difficult.

Without a holistic, future-ready software architecture, organizations face unnecessary costs, growing technical debt, and increased risks that can affect critical processes.

Our offer

We support you in designing, modernizing, and anchoring sustainable software architectures tailored to your business needs. Together, we analyze your system landscape, identify bottlenecks, and define target architectures aligned with your strategic objectives.

Using best practices such as domain-driven design, modern cloud architectures, and proven integration patterns, we create transparency for key decisions and support you from initial assessment through successful implementation.

Your benefit

You gain a clear, adaptable, and cost-efficient architecture that supports innovation and reduces operational risk. This improves long-term software quality, accelerates time-to-market, and ensures the long-term viability of your digital products and platforms.

Your challenge

Healthcare organizations face highly complex S/4HANA transformations under strict public-sector requirements. Cybersecurity, auditability, access control, data residency, and sovereign cloud considerations must be ensured alongside compliance with regulations in public accounting, procurement, and human resources.

At the same time, ERP systems must remain upgradeable and aligned with standardized S/4 processes. Legacy landscapes, interoperability challenges, limited data readiness, and evolving operating models significantly increase execution risk.

Our offer

We support healthcare organizations with an end-to-end S/4HANA transformation approach, from defining the target architecture and conducting fit-gap analyses through to rollout and scaling.

We manage and steer the overall program, translate business requirements into governance and delivery models, and design solutions that combine public-sector requirements with fit-to-standard, clean core principles, secure integrations, and effective controls.

Our services are complemented by data migration, testing, change management, and training to ensure a smooth transition.

Your benefit

You gain standardized end-to-end processes, greater transparency and control, and a stable, secure, and future-ready ERP environment.

A structured transformation approach ensures a smooth go-live, high user adoption, and a sustainable, upgradeable IT foundation.

Your challenge

The transition to SAP S/4HANA is a strategic necessity for public organizations, with maintenance for legacy SAP ERP systems ending in 2027. However, this transformation is not simply a technical upgrade, but requires a fundamental redesign of processes and operating models.

Key decisions, including transformation approaches (e.g., brownfield or greenfield) and prerequisite initiatives (e.g., business partner integration, new general ledger, or HCM adjustments), determine the program’s success. Without a clear strategy, organizations risk increased complexity, delays, and inefficient process landscapes.

Our offer

We support you throughout the entire S/4HANA transformation journey. We define target architectures, analyze existing systems and processes, and design a tailored transformation approach.

Our expertise spans system components, best practice processes, and complex system landscapes. We combine process consulting, IT architecture, project management, and cloud integration into a consistent and secure transformation strategy.

Your benefit

You benefit from a modern, future-ready IT landscape that effectively supports digitalization requirements. Standardization, automation, AI-supported capabilities, and real-time data processing reduce costs and increase efficiency.

User-friendly interfaces and best practice processes improve adoption and performance, while our experience from numerous transformation projects ensures a reliable, scalable, and sustainable outcome.

Your challenge

Many organizations manage services across fragmented tools, isolated data sources, and inconsistent processes. Manual workflows, media breaks, and unclear responsibilities reduce efficiency and limit transparency in service delivery.

At the same time, expectations for service quality, compliance, and responsiveness continue to rise, while resources remain constrained. Without an integrated platform and standardized processes, achieving end-to-end visibility and transitioning from reactive operations to proactive service management is difficult.

Our offer

We support you in establishing ServiceNow as a central platform for enterprise service management. From strategy and platform architecture to service design, process harmonization, implementation, and ongoing operations, we guide you in building integrated service processes.

We consolidate processes, data, and workflows on a unified platform that can be extended with capabilities such as IT asset management, governance solutions, HR services, and customer-facing processes. In addition, we enable the use of ServiceNow as a no-code and low-code platform for developing custom applications and digital workflows.

Your benefit

You benefit from efficient, transparent, and standardized service operations supported by automated workflows and reliable data. Centralized platform structures improve governance and reduce manual effort in daily operations.

At the same time, ServiceNow evolves into a scalable platform for integrated service management across IT and business functions, forming the foundation for a modern, service-oriented organization.

Your challenge

Digital platforms have become critical infrastructure in the public sector, bringing together applications, data, and services to enable efficient and user-centric service delivery.

At the same time, complexity, regulatory requirements, and dependencies on external providers are increasing. In many organizations, an integrated governance model that combines operations, security, compliance, and platform evolution is missing.

Unclear roles, fragmented decision-making, and limited risk transparency make effective governance difficult and can threaten digital sovereignty.

Our offer

We support you in establishing effective platform governance and operational models. Our approach integrates governance structures, IT service management, information security, and vendor management into a unified framework.

We define clear roles and decision-making processes, establish governance bodies, and embed compliance and security requirements, including BSI IT-Grundschutz, the EU AI Act, and ISO standards, into platform operations and development.

We support you across the full platform lifecycle, from setup to continuous evolution.

Your benefit

You gain clear governance structures and improved control over your central digital platforms. Risks are reduced, operations become more stable, and further development is managed more effectively.

This strengthens long-term operational capability and ensures sustainable digital sovereignty.