摘要
毕博通过 SAP Concur 差旅费用管理系统的实施和管理服务，协助法国高端奢侈品公司在亚太地区完成了财务职能的转型与变革，简化了日常流程，实现从申请、差旅到费用报销的全流程自动化管理。
跨国公司海外扩张 费用管控愈发关键
随着科技的发展，企业数字化转型日益成为当务之急，尤其在差旅和费用管理方面。我们的客户作为全球领先的高端奢侈品制造商和经销商之一，拥有庞大的销售网络。由于营销需求以及线下直营店的商业模式，其差旅费用的支出较大且频率很高。现有的差旅和费用流程仍然依赖于传统的线下方式，且在亚太地区的8个市场中存在流程差异。
这不仅影响了效率，更与其统一化、标准化财务流程的战略目标不符。为此，客户决定利用数字化工具改进其差旅和费用流程，期望实现以下目标：
• 在所有市场推广自助差旅和费用管理模式
• 推动更环保的旅行选择和无纸化的费用报销流程
• 提高每一名员工的差旅和费用报销流程效率
• 并通过人工智能强化内部控制，替代原来的人工检查方式
成功实施 SAP Concur 实现全面费控管理和流程优化
作为成熟的SAP系统实施服务商，毕博不仅在系统设计方面为客户提供了合适的解决方案，并通过项目管理和变更管理确保了项目的及时上线与业务转型的成功。我们旨在通过这些工作，帮助客户实现差旅和费用管理流程的改进，提高效率，推动更环保和无纸化的工作方式。
在业务功能设计方面，我们基于对 SAP Concur 系统的资深实施经验，通过适配性分析设计出了系统内实现客户需求的最佳方案。此外，我们推动外部商旅平台进行与 SAP Concur 的流程迭代会议，规范差旅与费用管理流程，并根据相关业务规则为中国市场设计操作手册。同时，我们也结合系统能力，为客户定义了本地化合规控制规则和项目实施方法论。
在项目管理方面，我们为客户提供强大的项目管理办公室 (PMO)，负责监督项目进展，确保企业的全球框架与亚太地区的差旅和费用管理实践保持一致。毕博还协助确定了项目任务的优先级，针对中国市场的特殊复杂性提供额外支持。此外，我们定义了明确的人员角色和职责分工，并组织主持定期的项目管理会议，全程监控项目进度及风险。
在变更管理方面，我们为客户在中国市场设计了变更管理计划，并进行企业内部公告、培训和持续改进等工作。我们还为客户准备了培训材料并组织最终用户培训，指导系统运维等。同时，我们还协助了战略制定和执行，以帮助客户实现财务职能转型与变革的战略目标。
费用管控高度优化 企业效益持续提升
毕博在10个月内成功地为客户在亚太地区的8个市场推广了新的费控数字化转型方案，这是该区域首次进行的大规模业务变革。80%的最终用户给出了积极的反馈，客户实现了亚太市场差旅和费用管理流程的全面数字化和集成化。通过运用数字化工具，巩固了政策执行，确保了合规性，同时也提升了员工对差旅和费用相关行为的可视化程度，便于管理和监控。此外，通过与商旅平台和机构的结算集中付款，客户企业还成功改善了其现金流，进一步提升了业务变革带来的经济效益。
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